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5 MERGED

Studio Chat updates

Merged
Would like to see the following added to studio Chat: 1) Admin able to delete any comments by any one 2) Admin can delete entire conversations/chats. Example when they get old or out dated or archive them. 3) Time and date of each comment
Peter Van Thiel 12 months ago in Communication 1

Being able to email individual sibling within a family so the parent knows which child we are communicating about.

When sending emails to families with multiple siblings attending classes, If the information only relates to one child, the parents don't know which child it's concerning. It would be great to be able to email an individual pupil so the parent kno...
Sally Prout about 4 years ago in Communication 0

More Chat Permission Customization for Staff

What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
Elisa Lopez 7 months ago in Communication 0
8 MERGED

MISC Studio Chat Suggestions

Merged
Please figure out a way to turn off the capability for people to respond in a group thread. Create a way to delete a thread in chat. Add dates and times to the responses. This one is the most important.
Kim Scruggs over 2 years ago in Communication 1

More than one "filter" when searching students/parents

It would be WONDERFUL if we could have more than one "filter" under the "More" selection, like students between the ages of 3 and 5, "that" ... This would be useful not only for enrolled students, but also to identify others that we may want to ta...
Debbie Werbrouck about 4 years ago in Communication 0

Send the trial confirmation email in registration settings when the trial is scheduled by the office, not just the client

In online registration settings, under trials- there is a confirmation email that can be set up to go out when a client self schedules a trial. The email includes the classes, times etc. We have run a test with a dummy student, and it does not app...
Stephanie Annandale over 1 year ago in Communication 0

One summary email each day rather than ALL THE EMAILS...

I get A LOT of email from DSP everyday. It would be nice to get a summary email with all the Late Fee, New Parent, Class Drop, Payment Received, Payout, etc.
Jayme Shimooka over 1 year ago in Communication 0

a field to enter parent or student names automatically when sending emails

Please, please could emails have teh ability to insert parent or student names,. It is so impersonal to just say "Dear Parent" . almost every other dance studio CRM has this function. Why not this one?
Linda Mckay almost 4 years ago in Communication 0

Contact Form - Multiple Emails

Allow the contact form to be sent to more than one email address. So it allows multiple people to be monitoring the incoming emails.
Brooke Williams almost 3 years ago in Communication 0

The First Class email can be disabled for a specific class, if needed.

What specific challenge or problem does this idea solve? Even when a class isn't entirely new, parents still receive notifications each time one is created, and several have mentioned that it's overwhelming their inboxes. How should this work? It ...
Gem Bognot 4 months ago in Communication 1