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Automated emailer to student after the class was conducted for their feedback.

It would be great if we can customise an automated emailer to the class after it has happened. We could ask for their feedback and have it linked to a Google Review page etc.
Jamie Yao over 3 years ago in Communication 0

Undo last transaction

So as ive been blasting through some accoutning I came to realize that if i delete a charge in error it is truely gone...date, amount memo etc. an undo last transaction would be great especially in the accoutning module
James Tedesco over 3 years ago in Tuition and Statements 0

You can't void a transaction seconds after doing it

If I accidentally make a wrong charge, I can't go in the Merchant Services immediately and void the transaction. Only option is to refund. Would like to be able to void if it's done within minutes of transaction. thanks
Cindy Hubberd over 3 years ago in AutoPay 1

Have trial students drop off of trial report once they are inactivated

We have a lot of trial students who receive 2 free classes. Once they do not register, for whatever reason, we inactivate them. They do not "fall off" the trial report? They remain and makes for a constant "clean up" battle off the report.
Benita Yimsuan over 3 years ago in Students 0

Less Clicks when Making a Payment

There are four clicks when I go to process a payment, not to mention that I have to switch from the student account to the parent, then back to the student to adjust any account issues (like waive a late fee). Streamline this process.
Brady Ceppaluni about 1 year ago in Parents 0

Include Student Info on Same Page as Parent Info for Creating a New Account in Registration Manager

There are four unnecessary pages of clicking through from adding parent information to student information. Eliminate this. Put it all on the same page.
Brady Ceppaluni about 1 year ago in Registration 0

Include Address and Parent's Name on Recent Students Report

Include a student's address and parent's name on the recent students report. This saves a lot of bouncing around from one window to the next.
Brady Ceppaluni about 1 year ago in Reports 0

Trial Report include Parent Name and Contact Info

Include the parent's name and contact info on the upcoming trial report. Have trials for that day appear on the home page with name and parent name.
Brady Ceppaluni about 1 year ago in Reports 0

Run Individual Payment Plan Reports That Are On Auto Pay

There needs to be a way to run reports for individual Payment Plans. Example, when we go to pull our first recital payment on Oct. 15, I want to be able to run a report later that day specifically to see who's payments did not go through.
Cassandra Spohn over 3 years ago in AutoPay 0

Failed Auto pay report

There should be an option to run a report on auto pays that were not successful so that we know who we need to reach out to. There are many reasons a card doesn't run and I've used other programs where this is a simple "click of the button." Other...
Cassandra Spohn over 3 years ago in AutoPay 0