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Communication

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    More Chat Permission Customization for Staff

    What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
    Elisa Lopez 10 months ago in Communication 0

    Add student name to email

    Families with multiple students often have difficulty understanding which student a bulk email refers to. Eg. Invitation to performance team/exam etc Auto populating the email with the student name: Re 'student name' would be very helpful.
    Shelle Conroy about 4 years ago in Communication 4 Will not implement

    Allow Longer Videos in the chat

    The chat feature would be a great way to be able to send updated class videos each week, but even a 30 second clip is too large. Should be able to send full routine videos through this platform, as email, facebook etc. also are difficult to do thi...
    Alexandra Monteith over 2 years ago in Communication 2 Will not implement

    URGENT: Notify owners if/when emails do not get sent out. That is correct. Notifications do not get sent out for bounced emails. We are unable to check the bounce logs every time we need to send out an email.

    URGENT: Notify owners if/when emails do not get sent out. That is correct. Notifications do not get sent out for bounced emails. We are unable to check the bounce logs every time we need to send out an email. - We should be notified if/when emails...
    Joni Robinson about 1 year ago in Communication 0

    Be able to email everyone who registered before but is not currently registered

    I very often want to email everyone who is registered for this season, or who has ever registered, but is not currently enrolled in this season. Please make this an option for emails.
    Brady Ceppaluni over 1 year ago in Communication 0

    Being able to email individual sibling within a family so the parent knows which child we are communicating about.

    When sending emails to families with multiple siblings attending classes, If the information only relates to one child, the parents don't know which child it's concerning. It would be great to be able to email an individual pupil so the parent kno...
    Sally Prout over 4 years ago in Communication 0

    Able to add photos and graphics to studio announcements

    Able to add photos and graphics to studio announcements - pictures/graphics are BETTER than words!!!!!
    Toinette Robinson over 2 years ago in Communication 0

    Read Receipt

    Is it possible to add if an email has been viewed, or make read receipts to be sent? We have parents who say they never received communications that have been sent out even though it shows in their history.
    Guest over 3 years ago in Communication 1 Will not implement

    Adding channels in Class Manager Chat in order to create different threads.

    What specific challenge or problem does this idea solve? Creating more streamline chat functions. How should this work? Customizable chat channels Who will benefit (Admins, Staff, Students)? Staff, Families How will this change i...
    Cheryl Wallace 4 months ago in Communication 0

    better customized emails

    Really need a better way to customize emails. please improve this area
    Kelly White about 3 years ago in Communication 0