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Communication

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Need the ability to delete a chat

It looks like chat conversation on the studio side will be a mess if we cannot delete old chats and not just within the conversation.
Tanya Melech about 3 years ago in Communication 1

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co almost 4 years ago in Communication 2 Will not implement

WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS about 1 year ago in Communication 1

Fix Robo Mailer scheduler

Robomailer doesnt always schedule emails. 9/10 times I go through the process of scheduling an email and it does not go through so I have to repeat the action over and over until I receive the notification that it was scheduled successfully. I oft...
Sarah-Beth Mastel 5 months ago in Communication 1

Send a series of emails to prospects through Personal Assistant? (Trial Classes?)

Still trying to find a way to automatically send a "drip" campaign of emails to prospects/people that created accounts but did not enroll. This might be an answer to this need. Right now, our options are manually following up with information or d...
Debbie Werbrouck over 3 years ago in Communication 0

Trial email preview

I would like to see what the trial email looks like before we send it
Guest over 2 years ago in Communication 2

Studio Announcements Email - More info!

When a studio announcement is made, parents get an email that says they have a new 'note'. This wording doesnt make sense. Also, the announcement should be pulled across in the email thats sent so they can see the announcement in the email and don...
Jess Enblen over 2 years ago in Communication 1

Be able to email everyone who registered before but is not currently registered

I very often want to email everyone who is registered for this season, or who has ever registered, but is not currently enrolled in this season. Please make this an option for emails.
Brady Ceppaluni over 1 year ago in Communication 0

More Chat Permission Customization for Staff

What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
Elisa Lopez 6 months ago in Communication 0

Better way to make emails look good

I would love a way to easily add pictures to emails. Right now a source field appears when you want to add a picture. I don't understand this at all. Should there be a browse button? It doesn't allow me to copy and paste a picture in the email. I'...
Owner/Director over 3 years ago in Communication 0