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Communication

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WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS about 1 year ago in Communication 1

Need the ability to delete a chat

It looks like chat conversation on the studio side will be a mess if we cannot delete old chats and not just within the conversation.
Tanya Melech over 3 years ago in Communication 1

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron almost 4 years ago in Communication 3 Will not implement

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co almost 4 years ago in Communication 2 Will not implement

WDSP-TV Improvements: Larger Text, Mp4 link doesn't repeat, can't edit once posted)

What specific challenge or problem does this idea solve? Allows us to provide better communication to our families How should this work? Should be able to edit the text instead of delete it. The ability to upload a link to upper right is nice, but...
Erica Willemsen 2 months ago in Communication 1

Trial emails - Admin ability to send these or cancel these on the day or ahead of automation

Allow admin to send the automated class trial email reminder instantly on the day of the trial if someone signs up that day. Allow the automated 'Thanks for coming' trial email to be cancelled if a parent contacts us before it's set to send.
PIRRIE PERFORMING ARTS 2 months ago in Communication 1

Studio Announcements Email - More info!

When a studio announcement is made, parents get an email that says they have a new 'note'. This wording doesnt make sense. Also, the announcement should be pulled across in the email thats sent so they can see the announcement in the email and don...
Jess Enblen over 2 years ago in Communication 1

Send a series of emails to prospects through Personal Assistant? (Trial Classes?)

Still trying to find a way to automatically send a "drip" campaign of emails to prospects/people that created accounts but did not enroll. This might be an answer to this need. Right now, our options are manually following up with information or d...
Debbie Werbrouck over 3 years ago in Communication 0

Trial email preview

I would like to see what the trial email looks like before we send it
Guest over 2 years ago in Communication 2

Be able to email everyone who registered before but is not currently registered

I very often want to email everyone who is registered for this season, or who has ever registered, but is not currently enrolled in this season. Please make this an option for emails.
Brady Ceppaluni over 1 year ago in Communication 0