Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements
We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Notification sent to parent if credit card declines from a "payment plan" charge
Would love an email to be sent if a credit card declines from a "payment plan" charge. I know it's done from an "autopay" charge but it would be great to have this automated so we don't have to manually send it. Thanks!
History of emails sent from parent to studio in the portal
I would like to have a record of all emails sent from a specific parent to the studio. It would be nice to have a log of this in their account and in the portal. (of course messages sent through the portal)
Currently the Robo-Text feature sends from a series of random 800 or 844 numbers. Would be ideal if this could send from the same number each time, or even better if it could send directly from our studio phone number so that families can reply wi...
Erika Bozinovski
over 3 years ago
in Communication
2
What specific challenge or problem does this idea solve? The need to have an outside mailing system like MailChimp to create newsletter style emails. WITH the ability to EXCLUDE certain classes from receiving emails, rather than having to do each ...
To add a button or option to resend an email - not only view a sent email but resend when a family loses the email. Much easier than copying and pasting. :)
Meagan McGratten
over 2 years ago
in Communication
1
Absence Notification To Teachers For Class When Submitted By Parent In Their Portal
Would like to propose having a setting where teachers will receive an email notification for when a parent enters an absence in their portal. Similar to when a parent schedules a private lesson or appointment it goes to the teacher too. We know it...
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