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Communication

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Automated emailer to student after the class was conducted for their feedback.

It would be great if we can customise an automated emailer to the class after it has happened. We could ask for their feedback and have it linked to a Google Review page etc.
Jamie Yao about 4 years ago in Communication 0

I wish I could email select students from the waitlist rather than emailing the entire waitlist.

This would be helpful in scenarios when I only have a few spots open.
Guest over 2 years ago in Communication 0

Option to remove individual email addresses from multiple class selections (show list)

When sending an email to multiple classes and we need to 'deselect' one student across those classes that doesn't need the email it would be useful to be able to view the list of email addresses it's scheduled to send to so we can remove just one ...
PIRRIE PERFORMING ARTS over 1 year ago in Communication 0

Add a Send An E-mail button in History

When we check former messages sent to a parent, it would be nice to have a " Send a new e-mail" right there, so we don't have to go back to another section.
Anne-Lorraine Bahi over 1 year ago in Communication 0

Make Up Class- Notification to Teacher

When make up classes are scheduled you can elect for any email to be sent to the parents to confirm and it would be great to have an option to include the teacher as they need to know first and foremost as they do their lesson plans. Teachers need...
Amy Habel almost 3 years ago in Communication 0

Need to be able to search chats

Would love to be able to search in the chat when I can't remember who said what....
Megan Gordon almost 3 years ago in Communication 0

Ability to include trial and makeup students in emails/texts sent to classes.

On some occasions, we have to cancel all classes due to weather, or certain classes due to instructor emergency. When emailing a class or classes using the robomailer or texter we are asked whether or not to include non-recital students, teachers,...
Lindsay Pekny over 1 year ago in Communication 0

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Studio Announcements & Parent Notes

It would be nice if studio owners could pick what time the email notification is sent out when a note is put on a student/parent account & shared with the parent and when a studio announcement is added. Many of my emails are missed because the...
Jeni Tjelle almost 3 years ago in Communication 0

Instant push notifications for notes

Studio announcements are currently sent out in batches which means you can't send an urgent piece of information out via this method effectively. Something more aligned with how BAND functions would make DSP more competitive in terms of communicat...
Rebecca Koroneos over 1 year ago in Communication 0