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Communication

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Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Make Up Class- Notification to Teacher

When make up classes are scheduled you can elect for any email to be sent to the parents to confirm and it would be great to have an option to include the teacher as they need to know first and foremost as they do their lesson plans. Teachers need...
Amy Habel almost 3 years ago in Communication 0

Need to be able to search chats

Would love to be able to search in the chat when I can't remember who said what....
Megan Gordon almost 3 years ago in Communication 0

Instant push notifications for notes

Studio announcements are currently sent out in batches which means you can't send an urgent piece of information out via this method effectively. Something more aligned with how BAND functions would make DSP more competitive in terms of communicat...
Rebecca Koroneos over 1 year ago in Communication 0

View a list of who has opted in to emails

Not sure if I am missing this setting somewhere but I cannot see which parents have already opted in to emails and who is still pending/opted out. I still have to use regular email currently to make sure everyone is getting my emails.
Stephanie Henshaw over 1 year ago in Communication 0

Email Batches

Google has started limiting free accounts to 500 emails a day. This makes it difficult and more time consuming to send an email to your entire email list. Allow emails to be broken up to send in batches.
Brady Ceppaluni over 1 year ago in Communication 0

Customer Service personal rep

I have enjoyed everyone I've spoken with in the DSP customer service department. That said, it has been EXTREMELY helpful when I've gotten to speak with the same person more than once. It would be amazing if studios could have a personal represent...
Geri Weinbaum over 1 year ago in Communication 0

Studio Announcements & Parent Notes

It would be nice if studio owners could pick what time the email notification is sent out when a note is put on a student/parent account & shared with the parent and when a studio announcement is added. Many of my emails are missed because the...
Jeni Tjelle almost 3 years ago in Communication 0

Schedule Auto emails for classes that are reoccurring

Eg- Send auto emails each week with specific info. Not general followup
Office over 1 year ago in Communication 0

Student info

On the main student page is it possible to add trials to make it obvious what has been attended or due to attend. Could you possibly make it more obvious to parents when they register to click on the schedual a free trial maybe a different column
Guest almost 3 years ago in Communication 0