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Communication

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Send text messages to parents that aren't enrolled

There are often times when text messages need to be sent to parents who have not yet enrolled and created a portal. For example students who have entered workshops or who are trialling classes.
Katja Davis-Raiss over 2 years ago in Communication / Parents / Personal Assistant 2

Allow customization of auto email when music/files are uploaded.

What specific challenge or problem does this idea solve? Better communication with parents How should this work? Allow admins to customize the auto generated email to parents that is sent when files/music is uploaded. Who will benefit (Admins, Sta...
Lauren M Gibson 6 months ago in Communication 1

Reminder for Free Trials

It is SUPER important that you guys get this fixed. Reminders are NOT going out to my trials a day in advance.
KC Emberson 11 months ago in Communication 1

Enable Robo Mailer to email all people who have attended a SEASON or multiple classes rather than just a specific class

This would enable far better target marketing which is time consuming at best - simply painful when you have a vast spectrum of classes. It will mean the clients do not receive emails that aren't pertinent to them and they will be far more likely ...
Guest almost 3 years ago in Communication 0 Already exists

Both parent and student listed when sending email

When sending an email from a student or parent’s account to have both the names of parents and students listed on the page you are writing the email. Sometimes we are unsure of the spelling of the names and the names of the parents and would love ...
Danielle Adamo 12 months ago in Communication 0

Contact on Date

A feature that would alert us to contact a customer on a certain date. We have customers that drop for a month and tell us they will come back the following month. Would be nice if we could mark that account to alert us its time to give them a cal...
Jessica Whitaker almost 3 years ago in Communication 0

Full text editor/ability to add hyperlinks to all messages

I would like to include hyperlinks to some of my automated messages such as the registration and trial class emails. There is the option to attach files but I need to be able to include links to our website and googledocs etc.
Annie Fox 12 months ago in Communication / Personal Assistant 1

Let me be able to export the email address of parents

I want to be able to take the emails and get a list of them exported as a csv file
Kelsea Fitzpatrick 12 months ago in Communication 1 Already exists

Robo-Mailer CC and BCC fields

We find that we are always wanting to copy someone when we send an email from DSP but we have no CC or BCC field. It would be great to have the ability to add in extra recipients free form!
Peter Musser almost 4 years ago in Communication 1

Email class trials like we can wait lists

It would be incredibly useful to be able to select a class and have a "send email to trials" option on the drop down menu in addition to the "email class" and "email waitlist" options. The work around at the moment is very labour intensive if you ...
Colin Billing almost 4 years ago in Communication 0