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Parents

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Parent and Children Should be One Account

Parent and children should be one account. Lead trial children are not automatically given the same contact information as the parents. When I upload them into my mass text/email software, I have to put each one in individually. Why do parents ad ...
Brady Ceppaluni 7 months ago in Parents 0

Email Opened Notification

Inside the Parent Portal under Notifications, then Emails, it would be really helpful to have a log where you can see if the parent has opened the email that they were sent or under History in the parent account might be a better place. A simple "...
Angela Mannella-Hoffman over 2 years ago in Parents 0

Merging parent accounts

Please make there be a way that we can merge parent accounts. Sometimes parents will create 2 accounts, whether it be their older student from years ago doesnt come here so they needed to make a new one, or a mess up, etc. But it would be nice to ...
Jessica Whitaker over 2 years ago in Parents 1

Archive parents who have moved

I think it would be nice if there was a 3rd option beyond active and inactive for parents so that we could archive parents who have moved or who have students have aged out or whatever so we don't send them info when we send info to our inactive p...
Megan Gordon almost 2 years ago in Parents 0

Add multiple criteria to parent/student/class search

In this example, I need to send an email to parents who have a child enrolled in a specific season and are not enrolled in autopay. The drop-down menus in the "more" under parents should continue to narrow the list down when multiple items are se...
Guest 8 months ago in Parents 0

let adult create an account without requiring a Parent!!! They system isn't good for adults and I have many

I have so many adults please make it easier for adults to register, it is not easy and it is discouraging.
Jean Mysliwiec over 1 year ago in Parents 0

Assign different parents to dancers

For dancers with split families who do not communicate well, it would be beneficial to assign different parents for dancers. For example, I have 2 dancers on an account however one has a different mom who wants communication. She is not the mom fo...
Jennifer Miller 4 months ago in Parents 0

Waivers Filtered by Date

We have to update our waiver every season and have to have parents sign a new one. It would be nice if I could filter by date, so that I knew who signed one after a specific day. for example if you signed one before 6/28 you must sign a new one pr...
Danielle Cicogna 9 months ago in Parents 0

Mark parents inactive when their students are inactive

When all kids in a family are marked inactive, the parent should also be marked inactive by default. Perhaps add option to leave parent active if wanted, but that would be the less common use case.
Amanda Cobb over 2 years ago in Parents 0

Referrals

It would be great if we could track a parent's referrals in their account. Especially for those of us that offer referral incentives. Thanks!
BreAnna Liberto over 3 years ago in Parents 0