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Clearer Schedule Trial button in portal

Im finding my parents are clicking on the box rather then clicking on the Schedule trial under the class and wondering why there being charged for their free trail! I feel it will be maybe clearer if you have two check boxes labelled. or Schedule ...
Charlene Newell over 3 years ago in Parent Portal 1

Headlines should be at the top, not the bottom!

Headlines on the Parent Portal Home Page, should be at the top, not the bottom!! No one scrolls down. An eye catching headline belongs at the top of the page - or give us the option or where to put that. Similarly, when on mobile, the login screen...
Shari Smigo over 1 year ago in Parent Portal 0

Show payment plan in parent portal

Parents need to be able to see what their payment plan details are.
Stephanie Staniforth almost 2 years ago in Parent Portal 0

Student Portal App

We are really liking the new parent portal app and think it will be great for our customers this year, however we would love if there was a student portal app option as well! One that would share recital information (music and files and things) as...
Ashley Stettes about 3 years ago in Parent Portal 0

Parent balance instead of student balance

If parents can one of more students, it'd be helpful to have the balance for their finances be in the parents account, and not the student account. The parents are the ones that are paying for their child's lessons. For example, if we refund finan...
Jaami Waali over 1 year ago in Parent Portal 0

Have parents request to drop class - that then has to be approved.

It would be good if the option in the parent portal had parents able to drop the class and then I could approve it and set a drop date - rather than it being dropped immediately.
Jeremy Gill 9 months ago in Parent Portal 0

Levels of Portal access

Just a portal question. I just realised today that anyone (including competitors) can make bogas profiles just to get into our system. They can see all our pricing and waivers and online store. I have had many of these come through from people sta...
Kylie Tonellato almost 4 years ago in Parent Portal 1

Show "Enrolled" classes on "Registration" page

We get emails and phone calls every term from parents who can't find their child's class on the Registration page, but don't realise they are already enrolled. Instead of classes being removed from the timetable when students are already enrolled ...
Kate Verrocchi-Laidlaw over 1 year ago in Parent Portal 0

Itemizing payments in Portal

I have parents paying for tuition, costumes and competition fees but when they pay for them all at once it doesn't itemize them. For example: tuition is $268....costume fees etc. comes to same amount. The payment went to costume fees and not to th...
Alison Bawek over 3 years ago in Parent Portal 0

Automatically log drop date if student is marked inactive

Automatically log drop date if student is marked inactive - we're trying really hard to track drops but if someone forgets to log the date they made the student inactive then the data is inaccurate.
Charlotte Bromilow over 3 years ago in Parent Portal 0