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Parent Portal

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Email History to be more accessible within Parent Portal

Please can you make the “Email history” option more accessible for parents within the Parent portal. At the moment it is hidden below the menu options More>Bulletin Board> Tab (Email History). This is not intuitive for parents to find and cu...
Brian Batchelor about 3 years ago in Parent Portal 1

CANCELLATIONS

HELLO It would be good to have a button in the portal called : ' Cancellation Request" . This would simply link to our email , same as the contact us button, and the customer could follow our procedure to provide 4 weeks notice in writing to cance...
Jacqui Wilson 6 months ago in Parent Portal 0

Parent balance instead of student balance

If parents can one of more students, it'd be helpful to have the balance for their finances be in the parents account, and not the student account. The parents are the ones that are paying for their child's lessons. For example, if we refund finan...
Jaami Waali about 1 year ago in Parent Portal 0

for the waiver agreements I love how it is easy for the parents to agree to the waivers in their portal - but parents have mentioned that it would be nice to be able to see in their portal also that they have agreed to the waiver form.

I think it would be a great way for a parent to keep record of their agreement to the waiver.
Michelle Webb over 2 years ago in Parent Portal 0

Teacher bio and photo

Is there a possibility to build a section where teacher bios can be added with their photos? Maybe in the class description or somewhere to be selected from the main parent portal page?
Melinda Werner almost 3 years ago in Parent Portal 0

Show "Enrolled" classes on "Registration" page

We get emails and phone calls every term from parents who can't find their child's class on the Registration page, but don't realise they are already enrolled. Instead of classes being removed from the timetable when students are already enrolled ...
Kate Verrocchi-Laidlaw about 1 year ago in Parent Portal 0

Direct from Bank Payments - Outside US

We would love to give our parents the option to pay with their bank cards (debit/interact - or bank cards powered by visa etc.) directly in their parent portal. In the US this is called AHC I believe. Please can we expand this feature to non Ameri...
Elisabeth Breckenridge 7 months ago in Parent Portal 0

Portal App: Allow weekly summary to show all classes and appointments

As a studio whose students use multiple different channels of training, we propose the Dance Studio Pro, Parent Portal app become easier for them to use. Currently if our studetns would like to see their current classes, they can see those on the ...
Fantasy Reception almost 2 years ago in Parent Portal 0

Switch Between Organizations

What specific challenge or problem does this idea solve? Students are having issues accessing the parent portals for multiple organizations bc this website can not support two organizations serving one student on the same webiste. How should this ...
Alfred Bradley 3 months ago in Parent Portal 0

If a student schedules a drop-in, it should show up in the schedule on the landing page of their app or webpage

What specific challenge or problem does this idea solve? This would help reduce confusion for a drop-in student, who schedules a class but fails to see it show up under "My Weekly Schedule" on the webpage, or "Upcoming Classes" on the Mobile App. ...
Sarah Macgregor 3 months ago in Parent Portal 0