When parents pay their fees via credit card through the portal it only lets them pay their account in full. It would be great if they could have the option to choose how much they want to pay. In NSW Australia we have rebate vouchers parents are e...
Footloose Studios
almost 4 years ago
in Parent Portal
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We are currently unable to add pop-up announcements in the app, they're only available on the desktop/website. Most of our families only use the app, so I'd love to be able to utilize these pop-up announcements in the app.
Make ups on parent portal labeled as the class they are taking (not the class they missed).
Currently, make-ups in the parent's calander are labelled as the missed class, not the class being attended. This is particularly confusing for studios who put the day/time in their class names For example: A student regularly takes the class name...
Default phone number to home studio country code on Parent Portal
We need parents to be forced to enter their mobile number as per the country code requirement for robo-texting. Currently this has to be manually updated for every customer and is very time consuming!
Ability to force medical information to be completed by class
We have parents who we registered when we first started DSP and they haven’t completed their medical information. Would be great if the system could allow us to force that field if information is not complete everytime a parent logs on
Change "Payment history" in the portal segments to "account Details"
The parents have no idea where to look for the details of their account statements (charges made to the account like costumes, recital fee, reg fee etc) The words payment history make us assume that that is a list of payment sWE have made to accou...
Rachel Novelli
almost 4 years ago
in Parent Portal
0
disable Dance Studio Pro Calendar in parent portal
I would like to be able to disable the DSP calendar in the Parent Portal. We utilize Google Calendar because it is much faster to make changes via the Google Calendar App on my phone. Parents sometimes get confused when the DSP calendar and the Go...
Currently, students can only use their credit posted on their account for tuition and not for drop ins, but they should be able to use it for anything.
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