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when online payments are posted it should show paid for whatever is owing

When payments are posted online, it should be automatically applied to what is owing. Example they own tuition, dance shoes and costume fee.....all applied as payment/tuition but needed to be split up to pay tuition, dance shoes and costume fee
Penny Stauth 9 months ago in Parent Portal 0

disable Dance Studio Pro Calendar in parent portal

I would like to be able to disable the DSP calendar in the Parent Portal. We utilize Google Calendar because it is much faster to make changes via the Google Calendar App on my phone. Parents sometimes get confused when the DSP calendar and the Go...
Katie Stegeman over 1 year ago in Parent Portal 0

Make ups on parent portal labeled as the class they are taking (not the class they missed).

Currently, make-ups in the parent's calander are labelled as the missed class, not the class being attended. This is particularly confusing for studios who put the day/time in their class names For example: A student regularly takes the class name...
Kailie Katz almost 4 years ago in Parent Portal 0

Credit on account usable for Drop-ins!

Currently, students can only use their credit posted on their account for tuition and not for drop ins, but they should be able to use it for anything.
Jaami Waali over 1 year ago in Parent Portal 0

Ability to force medical information to be completed by class

We have parents who we registered when we first started DSP and they haven’t completed their medical information. Would be great if the system could allow us to force that field if information is not complete everytime a parent logs on
Administration about 3 years ago in Parent Portal 0

Attendance as a main menu in the Parent Portal App

Marking absences is one of the most likely reasons families will be logging onto their accounts after registration. It would be helpful if attendance was more easily located for families that are less tech savvy.
Pop-Up Movement over 1 year ago in Parent Portal 0

Two Login's for One Account

There are a ton of separated parents(also grandparents) that have to pay on one account. If there was a way that each parent could have a login ID & password for the same child's account, so that they could pay without having each others payme...
Guest over 2 years ago in Parent Portal 1

Parents should see all past absences from all past seasons on Parent Portal.

Parents can only see absences in the current open season. But how do parents know how many they have missed if they can't see all of them. Just like on our side, we can see all past absences from when the student first started. Parents should be a...
Emily Bratmon over 1 year ago in Parent Portal 0

Hover over link to show its a link

DSP does not show by default when things are a link. Case in point is the Documents section of the Parent Portal. When clicked, it shows DOCUMENTS as a bullet point, but there is no indication that it is a link to click. It would be helpful to hav...
Pete Linthicum over 1 year ago in Parent Portal 1

Change "Payment history" in the portal segments to "account Details"

The parents have no idea where to look for the details of their account statements (charges made to the account like costumes, recital fee, reg fee etc) The words payment history make us assume that that is a list of payment sWE have made to accou...
Rachel Novelli almost 4 years ago in Parent Portal 0