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Merchant Services

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Transfer technology fee to customer for paypal

We are able to pass transaction fees unto customers in DSP and technology fees for tickets, I'd like to pass technology fees from paypal on to them as well.
Danielle Cicogna about 1 year ago in Merchant Services 0

Adding Sales Tax To Transaction Codes

We have sales tax but only for retail not services. As far as I can tell the only thing you can automatically add sales tax to is tuition (not something we need to do). So I'd love the ability to checkbox a specific transaction code ie: "Retail" o...
Jessi Rohr 8 months ago in Merchant Services 0

Customer Refunds

Add the ability to refund a transaction within the students account instead of searching through merchant transaction and it show in the students transactions. We moved to DSP from MindBody. It was so much easier to refund, see refunds in a studen...
Alicia Dobson over 2 years ago in Merchant Services 0

Mass charge input to dancers in a group with different transaction amounts

Being a studio with a competition team, we have multiple times per year that we need to enter charges for 50+ students for the same due date. These charges are all different depending on how many pieces each dancer is competiting. This is needed f...
Marie Swasy almost 2 years ago in Merchant Services 0

Send an alert when parent updates their credit card

Often, we have a parent credit card bounce. They get a notice about it and sometimes they change it in their portal and other times they don't. We don't always know if the card is a new entry or not so we have to contact them only to find out they...
Jamie Kirby almost 2 years ago in Merchant Services 0

Be able to process a group charge to multiple parents without having to add charges individually, exp for comp fees

We need to charge multiple parents for the same fees for comp, conventions etc. It would save so much time if i could enter a group charge and click the parents i want to charge to
Guest over 3 years ago in Merchant Services 0

Merchant Services Terminal to offer different tax options.

We are wanting to use the DSP Merch Services Terminal for our studio, but we need to to have options to remove/add taxes to it! We would love the option to do so.
Office Staff over 1 year ago in Merchant Services 0

Please separate payments into ACH and CC on the online payment report

When pulling the daily income report, all online payments show as DSP Merchant Services. It would be great if this would break it down into which payments were made using an ACH or by CC. You can see the totals for these on the payment console scr...
Lacey Klose 9 months ago in Merchant Services 0

We put our costume fees into our savings account, whereas tuition goes into checking. Is there a way to separate the transaction codes to go to different accounts?

We put our costume fees into our savings account, whereas tuition goes into checking. Is there a way to separate the transaction codes to go to different accounts?
Madison Lucas over 1 year ago in Merchant Services 0

Automatically Record Payment Plan Fee (currently only records charge so have to do the fee manually)

Please make it possible for payment plans to record not only the payment but ALSO the fee when students are set up on payment plans. Currently, for monthly tuition and other separate fees that run throughout the year for concert, costume, etc. I h...
Belinda Lenhard over 2 years ago in Merchant Services 0