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Merchant Services

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Match payments to a Transfer

It would be nice if we could click on a payment and match it to the transfer list it came from.
Cindy Kieffer over 4 years ago in Merchant Services 0

Stripe posting to correct date in Student Transactions

DSP Income reports use the transaction date of entry. DSP settlement dates are based on a different time zone - so payments in the Payments console do not always match. Making it impossible to reconcile transfers to income reports without changing...
Gail Hill over 2 years ago in Merchant Services 0

Infinite Payment Plans

As a studio that has ongoing memberships, we aren't notified when payment plans finish. This means we sometimes miss overlaps when plans finish and we restart them. Having no end date would make a huge difference.
Fantasy Reception over 3 years ago in Merchant Services 0

Ability to block one customer from paying with check and/or credit card online

We would like the ability to prevent one person from paying online with a check because this check constantly is returned for NSF. I think this would be very helpful in this particular situation. Thanks!
Jen Marinis 12 months ago in Merchant Services 0

Multiple credit card fee options

Because the credit card fees are different depending on if a customer pays through the portal and auto-pay vs. paying at the front desk using the terminal, it would be great to allow for different rate options. The ability to allow our front desk ...
Melanie Benson over 3 years ago in Merchant Services 0

Handling ACH payments

It would be best that a pending ACH payment not mark the account as paid. The account should remain outstanding until the payment process. In this way, we do not have to remove it at a later date.
Kelly Skopp about 4 years ago in Merchant Services 1

Option of having more than one bank account attached to DSP

It would be useful to have more than one bank account on file for DSP so tuition could be directed to one account and things like costume fees and other fees could be directed to another to keep tuition and fees separated.
Christy Jarrell about 4 years ago in Merchant Services 1

Customer Refunds

Add the ability to refund a transaction within the students account instead of searching through merchant transaction and it show in the students transactions. We moved to DSP from MindBody. It was so much easier to refund, see refunds in a studen...
Alicia Dobson about 3 years ago in Merchant Services 0

Square Payment Option

Could we add Square as a merchant option for auto pay? For those who do not use strip, or paypal. Thank you!
Brooke Simpson almost 2 years ago in Merchant Services 0

Cash Drawer

would love to see functionality with an automatic cash drawer/till for POS & Tuition Payments. Not only for accuracy of billing and banking, but for security.
Michael Jaskelewicz almost 4 years ago in Merchant Services 1