It would be REALLY helpful, if somewhere on the Parent page it indicated when they signed up for AutoPay. Right now, the only way, we can find this out, is by scrolling through our cell phone to see when we got a text alert. When parents complain ...
Studio Owners need a way to update expiration dates, etc. for Auto Pay. When only the expiration date or 3 digit code changes, we really need to update because now I have to waive late fees because of expiration dates changing.
There used to be a Report that would display Parents who had an expired (or soon-to-be expired) card saved in their Auto-Pay. Can that be resurrected? Our team would be more than happy to give a parent a courtesy notification that their saved paym...
Have a report of only currently enrolled students/parents NOT enrolled in AutoPay
Currently, a report to find students/parents not enrolled in AutoPay, shows ALL not enrolled, including those not currently enrolled in classes. Putting them into Inactive, creates other challenges. One solution has been submitted before, have the...
Debbie Werbrouck
about 3 years ago
in AutoPay / Reports
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starting the season we are trying to require 2 months of tuition (first month and last month) but families enrolling online can't automatically have that reflected on their account. In Studio Director, you can set May tuition to post when they enr...
Control over transactions using DSP Merchant Services
Some transactions on statements are not sales and are instead a collection of funds to be transferred on to other parties. If processed using merchant services then transaction fees apply which deduct from the amount transferred and therefore for ...
Parents should be able to use their credits towards drop-in charges and appointment charges. Currently credits are only available to use towards enrollment.
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