The option to change wording on autopay sign. Our tutition isn't taken on the 1st of every month so this wording is incorrect and misleading to our customers. We should be able to to edit the wording.
Rachel Lawrence
12 months ago
in AutoPay
1
Already exists
Auto-pay and non auto-pay tuition should be able to be different prices. It would be a great incentive for parents that sign up for auto-pay to recive a dicsount. We don't want to make auto-pay fully required.
Is there a way for a receipt to be sent to customers when paying by Auto Pay?
I have parents who need a receipt. It's much easier to receive a receipt instead of looking up on their Parent Portal to see if they've been charged yet.
When autopay isn't received through BECS it should be reversed in parent portal so it shows as outstanding
For failed BECS payments - the parent portal reads as no money owing so we are chasing money that they believe has been paid. It's very hard to argue that payment has not been made when it is showing as paid on their end.
I was not aware that this option charges tuition for everyone- even those who have already paid for the month via another method! It needs to have a warning that all accounts will have the tuition amount withdrawn from the customers account regard...
When auto pay fails thier transaction should be automatically updated instead of it still reading as a credit
If an auto pay comes back as failed. Thier account should also be automatically updated since it's no longer a credit. Sometimes with so many emails we receive the failed payment email could be missed. The accounts should not continue to read as p...
Ugh!! I selet tuition only list for Auto Pay to process... See something I need to check regarding balance.... PLEASE give us the ability to click on either the parent or student which will bring us directly to their transaction page so I can revi...
Being able to set up a payment plan for a group of kids that all attend the same class would make payment plans easier and more time efficient to set up
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