If a payment plan fails to process, and then the parent goes in and makes the payment online, it doesn't show up on the pament plan. You have to manually go in and mark it as paid. If you don't, the charge will run again and potentially charge you...
It would be great to be able to save the payment plan you create and have it as a selection when you're adding a plan for another parent. And be able to add an already created plan to several parents from the parent screen
There should be an option to apply a gift code or promo code to the tuition for parents enrolled in auto pay. For example I have a special where I give a 20% discount if an already enrolled student brings a new student and he/she enrolls, the alre...
Is there a way for a receipt to be sent to customers when paying by Auto Pay?
I have parents who need a receipt. It's much easier to receive a receipt instead of looking up on their Parent Portal to see if they've been charged yet.
When auto pay fails thier transaction should be automatically updated instead of it still reading as a credit
If an auto pay comes back as failed. Thier account should also be automatically updated since it's no longer a credit. Sometimes with so many emails we receive the failed payment email could be missed. The accounts should not continue to read as p...
The option to change wording on autopay sign. Our tutition isn't taken on the 1st of every month so this wording is incorrect and misleading to our customers. We should be able to to edit the wording.
Rachel Lawrence
about 1 year ago
in AutoPay
1
Already exists
Being able to set up a payment plan for a group of kids that all attend the same class would make payment plans easier and more time efficient to set up
Enforce either upfront payment or Autopay upon sign up
At the start of a season is it possible to have Autopay as an option when they enrol in a class, but require that they either pay upfront or be enrolled in Autopay? (One or the other - we don't want everybody to have to sign up for Autopay as most...
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