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AutoPay

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Option to run auto-pay for amounts other than Tuition or Balance

We would love more options with Auto-Pay to charge show fees or competition fees. We cannot use "tuition or balance, whichever is less" because some families will always have an outstanding balance for our competition fees. With 100+ dancers on ou...
Brenna Nilsen almost 3 years ago in AutoPay 0

Edit the email that goes out when auto pay fails.

It would be great if we could edit the auto email that goes out when an auto payment fails. I'd love it include info about our late fees or that we will try the card again on XX date.
Sandra Long 5 months ago in AutoPay 0

Automated Late Fees for Payment Plans

It would be extremely helpful if the system could have a way to apply automated late fees directly to the PAYMENT PLANS. I realize that there is an automated way for the system to do this elsewhere, but many studios are setting up payment plans as...
Janelle Warren Konowal 11 months ago in AutoPay 1

Run Auto-pay by student accounts instead of by parent, allowing different payment methods for different students in the same family.

What specific challenge or problem does this idea solve? We have 2 students in the same family who each have their own bank accounts and want to pay for tuition on auto-pay separately, instead of the parent only having one auto-pay account for the...
Rachel Guernsey 2 months ago in AutoPay 1

Notification for parents when PAYMENT PLAN Credit Cards are declined

Currently, notifications are only sent to parents when a "regular" Auto-Pay transaction fails to process. There is NO notification to parents on a Payment Plan, when the transaction is declined.
G Garcia over 1 year ago in AutoPay 2

Auto-pay to certain parents instead of all upon registration

What specific challenge or problem does this idea solve? Solves the need to chase people for money when they continue to be late on payments year after year. How should this work? a click of a button on the parents account. Who will benefit (Admin...
Stephanie Delaurier 2 months ago in AutoPay 0

Auto pay email reminder

Is it possible to send a personalised email (name, students names and amount due to be charged) to parents/students when auto pay is going to be run?
Kerry Kempster over 3 years ago in AutoPay 1

scheduling payments other than tuition

The ability to schedule a transaction post in the future. Right now it will post immediately and show a huge outstanding balance even if it is not due for 6 months. It would be great to schedule automatic posts and not have to do them all manually...
Guest over 3 years ago in AutoPay 1

ask to add new credit card as "default payment"

It would be wonderful if when a balance is paid with a different credit card a question would pop up that reads, "would you like this to be your default payment method?" This is helpful for customers who change their method and think that they hav...
Guest over 1 year ago in AutoPay 0

Option to re run autopay for just failed transactions

In Autopay when you have transactions that have failed. I check all failed and then email to say I will re run in a few days. I would be good to have the option to also check those same failed people and Re-run autopay just for them.
Melanie Del Rosario about 3 years ago in AutoPay 0