You can't void a transaction seconds after doing it
If I accidentally make a wrong charge, I can't go in the Merchant Services immediately and void the transaction. Only option is to refund. Would like to be able to void if it's done within minutes of transaction. thanks
starting the season we are trying to require 2 months of tuition (first month and last month) but families enrolling online can't automatically have that reflected on their account. In Studio Director, you can set May tuition to post when they enr...
Run Individual Payment Plan Reports That Are On Auto Pay
There needs to be a way to run reports for individual Payment Plans. Example, when we go to pull our first recital payment on Oct. 15, I want to be able to run a report later that day specifically to see who's payments did not go through.
There should be an option to run a report on auto pays that were not successful so that we know who we need to reach out to. There are many reasons a card doesn't run and I've used other programs where this is a simple "click of the button." Other...
Can we have the option to set a monthly day/time for autopay to run on all accounts for the entere semester of dance so we dont have to worry about it at all. And if this is possible we would need to be sure that if the due date on a transaction i...
Automated email for successful autopay transactions
We have had several requests from parents to send them an email after autopay runs that shows them when it ran and how much their card was charged. Currently the only way I have to do this is to manually send emails to each of them and insert the ...
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