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Communication

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Unallow Unsubscribe if balance owing

Users shouldn’t be able to unsubscribe if they have money owing.
Administration over 1 year ago in Communication 1 Will not implement

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron over 3 years ago in Communication 3 Will not implement

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co over 3 years ago in Communication 2 Will not implement

Read Receipt

Is it possible to add if an email has been viewed, or make read receipts to be sent? We have parents who say they never received communications that have been sent out even though it shows in their history.
Guest almost 3 years ago in Communication 1 Will not implement

Add student name to email

Families with multiple students often have difficulty understanding which student a bulk email refers to. Eg. Invitation to performance team/exam etc Auto populating the email with the student name: Re 'student name' would be very helpful.
Shelle Conroy over 3 years ago in Communication 4 Will not implement

Personalized Email

would be great to have emails that go from Robo-Mailer be auto personalized like hello [name of parent]:
Pearls Dance Academy over 3 years ago in Communication 2 Will not implement

Online message forum for DSP studio owners to chat about business ideas.

It would be great to have a forum tab where we can just ask other DSP business owners some questions regarding how they do things!
Janelle Warren Konowal 11 months ago in Communication 1 Will not implement

HTML Editor Emails

Allow the editor to edit HTML to enable creation of more robust emails.
Guest over 3 years ago in Communication 2 Will not implement

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais about 1 year ago in Communication / Personal Assistant 1 Will not implement

Add Contact to WhatsApp or iPhone

Hi! Our studio uses WhatsApp to communicate with our classes. We find it easy to send videos and keep our students and their parents engaged through the app. Is there a way we can add contacts directly from our student portal directly into our cel...
AATMA Performing Arts over 3 years ago in Communication 1 Will not implement