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Personal Assistant

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Reminders of balance due should have a payment link

What specific challenge or problem does this idea solve? Parents get notified but don't remember how to pay. How should this work? Include a link to their payment in the balance due notification Who will benefit (Admins, Staff, Students)? Admin an...
Thomas Palmatier 3 months ago in Personal Assistant 1

Stop Personal Assistant feature from sending the absence email to parents who have submitted absences in advance

Stop Personal Assistant feature from sending the absence email to parents who have submitted absences in advance
Jo Gilmore 9 months ago in Personal Assistant 0

Send Teachers Registration Notification

When a student registers in a Teacher's class, an email notification goes to the teacher informing them of the new registrant and their name.
Cameron Alisia over 2 years ago in Personal Assistant 1

Notify the studio when students miss multiple weeks of classes

I like that the Personal Assistant notifies the parents that they are missing class, however, it would be great if the system emailed the studio and/or teacher as well so we can decide if we need to drop the studio or reach out. We only know if we...
Jennifer Miller 11 months ago in Personal Assistant 0

Stop Automatic Emails for Reported Absences

Disable automatic "we missed you" emails for students who have notified their absence in advance. This change would allow sending absence emails only to those who miss class without prior notice, making the communication more relevant and effective.
Dorina Nikolaeva over 3 years ago in Personal Assistant 5

Overdue vs future charges

I would be great if the system could distinquish accounts with overdue balances vs future charges and the personal assistant only send messages to the overdue charges accounts
Portrea Gray over 1 year ago in Personal Assistant 0

A follow-up email for missed trials!

Similar to the 24-hour follow-up email to people who attend their trials, there should be a follow-up email for families who miss their trials.
Faridae Mody about 2 years ago in Personal Assistant 0

Date of trial in the Trial reminder email

When Trial reminders go out via email, only the time of the class and the name of the class are included. There is no date so the Parents can not put it on their Calanders. I would like the date of the Trial added to the Reminder emails.
Emily Bratmon over 3 years ago in Personal Assistant 1

To be. able to see in the communication history, the emails sent trough the My Personal Assistant

at the moment, we don't see what the customer receives through the My personal Assistant. It will be useful to see this in their Communication History
AVGI PAPAKYRIAKOU over 2 years ago in Personal Assistant 0

To set up more follow up email choices in the My Personal Assistant

We need to be able to set up more follow up emails to be sent automatically. this will save us a lot of time.
AVGI PAPAKYRIAKOU over 2 years ago in Personal Assistant 0