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For Studio Pro
Created by Guest
Created on Sep 16, 2021

Stop Automatic Emails for Reported Absences

Disable automatic "we missed you" emails for students who have notified their absence in advance. This change would allow sending absence emails only to those who miss class without prior notice, making the communication more relevant and effective.


  • Guest
    Sep 30, 2026

    We recently started using the automated attendance emails and have run into this same issue! It would be great to be able to filter automated emails to only send when a dancer was marked "In Class Absent" so families who have already communicated with us about missing class don't get inundated with other emails.

  • Guest
    May 10, 2022

    This would be amazing! Parents stop reading emails if they get too many. I'm afraid they will miss vital information.

  • Guest
    May 10, 2022

    Please please please fix this! It makes our parents feel like there's no point in presubmitting absences

  • Guest
    Feb 28, 2022

    Yes, please fix this. We have responsible parents that inform us of absences but then we receive a bunch of annoyed emails when they receive the automated absence email asking if we are getting their messages/notes.

  • Guest
    Jan 6, 2022

    This is absolutely a bug. Logged absences should turn off the email to parents whose child was absent.

  • Guest
    Nov 5, 2021

    100% agree with this idea - just today I had a parent email us as she'd entered her child's absences but received the "we missed you" email. Even though we put an extra line in to say "please disregard if you've already entered an absence" it just looks silly that we've sent them this. Thank you

1 MERGED

Do not send automatic absence email if parents notified in advance.

Merged
How can we prevent automatic emails that a student was absent when parents notified us in advance? Parents are calling in or emailing us but still receive an absent notification email. Is there a way to avoid this? Thank you!!
about 5 years ago in Communication 0