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Created by Mollee Johnson
Created on Dec 28, 2022

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Please allow us to see who has received and opened emails

So often parents claim they did not get our communication. I'd like to see in DSP that it was sent and either unopend or not.

  • Post comment
  • Pete Linthicum
    Aug 4, 2025

    This is the most voted idea and has been opened for 2 and a half years. Why is this being ignored when so many people want this?

    Reply
  • Venus Fields
    Aug 20, 2023

    I am new here and we have this option on Dance Studio Director, how do we get this on Dance Studio Pro?

    Reply
  • Craig Petrou
    Jan 22, 2023

    I would like to be able to have the same / similar reporting as MailChimp. That way I would know:

    • Which email address opened an email.

    • How many times it was open.

    • The day / date the email was opened.

    • The time the email was opened.

    • Which link was clicked.

    • How many times a particular link was clicked.

    Reply
  • +1327
148 MERGED

On email screen, show who you're emailing

Merged
Once you check the boxes for who you are emailing (parents, students, classes, etc.), and select send email to selected. Have the criteria listed at the top of the screen where you type the email, so you can double check who you are emailng!
Stilla Dance about 2 years ago in Communication 3
14 MERGED

To be able to see if a parent has opened/received an emailed statement

Merged
A number of non paying parents are claiming not to have received some statements despite receiving other emails. It would be very helpful when chasing up accounts and applying late payment penalties to ensure they're are genuine claims
Sharon Wood almost 4 years ago in Tuition and Statements 0
337 MERGED

It would be good to know if an email has been opened.

Merged
This would be useful to make sure that information has gotten to families particularly if we need to make a schedule change. We would be able to see which families have not opened the email and then reach out by phone.
Kelly Skopp almost 4 years ago in Communication 2
17 MERGED

Be able to see if a parent opened email sent to them

Merged
This feature was one of my favorites in Studio Director. It would be helpful to know if a parent has received the email sent to them and viewed it
Katie Ibarra about 3 years ago in Communication 0
190 MERGED

Seeing who has read our emails

Merged
I believe this would be a useful too for us to hold the parents accountable who say they did not receive an email. When I had The Studio Director prior to this, I found it extremely helpful.
Venus Fields over 1 year ago in Communication 1
320 MERGED

See who my email is going to

Merged
It would be nice to see who my email is going to once I've selected people or classes. Sometimes I just want to double check that I'm sending it to the right class. I would also like to be able to add a class or people to the email after I've star...
Guest about 3 years ago in Communication 7
66 MERGED

Able to see when parents read an email

Merged
Would love a way for studio owners to verify IF and WHEN a parent reads an email......
Toinette Robinson about 2 years ago in Communication 0