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For Studio Pro
Categories AutoPay
Created by Bridgett Bruderer
Created on Jul 14, 2022

Autopayment Email Receipt

An email receipt should be sent for any and all payment transactions, especially for autopay.

  • Bridgett Bruderer
    Reply
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    Jul 23, 2022

    Thank you Guest, but that just sends a notification to the studio, not the parent. An email receipt for any and all transactions should be send to the parent email and shown in the portal. I've had several transactions for myself and have not received any notification/receipt of the payment.

  • Guest
    Reply
    |
    Jul 14, 2022

    Hi!

    This can be set up under Merchant Services. Under More > Merchant Services > Settings > Notifications, this can be set up for all kinds of payments (Online, Registration Manager, Ticket Sales, Online Store, Auto-Pay, and more). Step 1 is to check the box to send an email. Step 2 is to select if that email should be sent to the main account email and you're able to add additional email addresses to receive notification as well.

    I hope this helps!