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Student Studio Chat

Would like the function of adding a channel in Studio Chat for students, especially for adolescents. This would be a moderated chat, keeping conversations off of social media outlets, allowing for a safe and appropriate place for them to chat as a...
Terri-Lee Shykula almost 3 years ago in Students 2 Will not implement

Improve Help documentation re Robo-texts and Instructors

I guess this fits in Classes but it's also part of Communications, so this is two parts: (1) Clarification of the differences and results of adding a co-teacher, backup instructor, and assistant instructors to a class. (2) Clarification of what ha...
Amanda Cobb over 3 years ago in Classes 0 Will not implement

HTML Editor Emails

Allow the editor to edit HTML to enable creation of more robust emails.
Guest almost 4 years ago in Communication 2 Will not implement

Download reports to a software other than xcel.

It would be nice if we could download reports to something other than Xcel as I don't have Mircrosoft software. Google Sheets would be a great option!
Guest over 2 years ago in Reports 1 Will not implement

Vaccination Cards

It would be helpful to be able to upload a vaccination card and have it visible in the ipad class manager for teachers. Adult students can then take a class without a mask.
Marnie Rundiks over 3 years ago in Students 2 Will not implement

Don't understand tuition payment

Hello, I am testing how to apply payment to balances. I pressed apply payment to Tuition to the family account and I don't understand where the auto tuition payment came from on the ledger. Need a better breakdown on the ledger to understand where...
Reina Fujii 10 months ago in Tuition and Statements 1 Will not implement

Parent App Chat should auto-open when clicking the the chat button.

Currently when parents click the chat button at the bottom of the screen, chats do NOT populate automatically. They they then have to know to click the hamburger menu on the top left to populate the chat list. It should be set to be in the open st...
Esprit Admin over 2 years ago in MyApp Pro 0 Will not implement

Auto-dialer to allow communication to parents and teachers through call facility or studio chat

Since there is already studio chat and it allows communication both to parents and teachers, might as well have facility for calling to centralize communications to families and teachers in 1 platform.
Carla Yglopaz 11 months ago in Communication 2 Will not implement

Add Contact to WhatsApp or iPhone

Hi! Our studio uses WhatsApp to communicate with our classes. We find it easy to send videos and keep our students and their parents engaged through the app. Is there a way we can add contacts directly from our student portal directly into our cel...
AATMA Performing Arts over 3 years ago in Communication 1 Will not implement

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais about 1 year ago in Communication / Personal Assistant 1 Will not implement