We're using Ticket Pro to sell tickets for our annual recitals, but we have 2 shows (1 on Saturday and 1 on Sunday). Since the recitals are on different days we needed to create 2 different events. We have some dancers who are in only one show, bu...
Can you please add a setting for parents to purchase a certain number of tickets PER STUDENT? Families with two children in one class are allowed two tickets per child. I do not want to allow every family to be able to make multiple ticket transac...
Ability to transfer tickets from one show to another
We have multiple shows and people often buy tickets to the wrong show. There should be a way to transfer those tickets to the correct show in the system. Otherwise we have to keep a running list up manually and run the risk of missing someone. It ...
Ticket sales "must have zero balance to purchase" ignoring balances that have future due dates
In our ticket sales as well as general registration, we place the "must have zero balance to purchase" option in the back office. However, this is calculating future balances that haven't hit their due date yet. This is causing our desk a lot of e...
We have an event coming up that is NOT in a theatre setting. It would be nice to be able to create your own seating chart for events. (for example, we have x32 round tables of x8 seats)
I would love to be able to upload a general info kit to the event (which I can do) but have an option to also share it in the Parent Portal. We already can share files specific to classes, why not be able to do it for events as well?
If a parent/client purchases a ticket for one show but would like to exchange that ticket for another show, there needs to be an easy way to do that. We have 3 recitals in one day. 2 of which are the same exact show. Some parents wanted to exchang...
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