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Communication

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TEXT CENTER

Would love to have the ability to two way text all clients and not only leads. The Studio Chat requires them to be in their app, have notifications enabled. Most won't do it as it's one more app one more thing. Everyone texts.
Rayna Flaherty 9 months ago in Communication 0 Planned

Emailing LEADS and Prospects

Suggesting a way to email leads and prospects all at once as well as text messages. That way they are also getting messages even though they have not joined.
Regina Covington about 2 years ago in Communication 0

Show ALL emails and texts in History

When a parent creates a new account, an automated email is sent. This does not appear in History. When a parent adds a new student, an automated email is sent. This does not appear in History. History does not show the record of all emails and tex...
Amanda Cobb over 3 years ago in Communication 3

Add a way to email groups from the groups setting. That way, leads and active parents in groups can receive the emails at the same time.

What specific challenge or problem does this idea solve? Having to email leads separately. How should this work? Add a button at the top of the leads (where you're able to see all parents in the list) to email the group. Who will benef...
Kaylie Olsen about 1 month ago in Communication 0

Send emails and text messages to both sets of parents

Original Title: Please, please, please add the ability to send emails and text messages to BOTH sets of parents instead of just the primary parent. It would be so helpful! When a student has two households, it becomes very tedious to add the secon...
Guest over 2 years ago in Communication 2 Already exists

Show Dates & Time on Chat messages

When reading chats it would be an added value to have a date and time stamp on the messages. For example a message reading ”Rehearsal cancelled today”, could be easily misunderstood if someone reads it outside of the day it was sent.
Terri-Lee Shykula about 3 years ago in Communication 0

Auto email after trial class to be specific to that class and mirror trial reminder email layout and fields

The follow up email AFTER a class TRIAL should be set up automatically with the class details similar to the trial REMINDER. It's frustrating when a child tries 3 classes and the personal automated email that is sent following the trial doesnt sho...
PIRRIE PERFORMING ARTS about 1 year ago in Communication 0

Please allow families to see their history of DSP-sent-emails!

On the admin side, I can click on "history" under a family and see what emails have been sent to them. Please allow access to this on the family's log-in side. We have MANY parents that say they did not get an email. We look on our history and sho...
Alana Jean-Louis over 1 year ago in Communication 1 Already exists

Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements

We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Office Desk almost 3 years ago in Communication 0

allow the studio to unsubscribe parents

It would be helpful for the studio to be able to unsubscribe parents from emails on our end. This way parents who are technologically challenged, or just don't pay attention to the unsubscribe button on every email, can be removed from our mailing...
Zachari Wetz about 2 years ago in Communication 1