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Communication

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Teacher receives absent student email notification

It would be great to have the email notification that a parent has marked a dancer absent not only go to the studio email, but the email that is attached to the teacher who is teaching the class. I like to give my teachers a heads up about an abse...
Chelsea Crabtree almost 4 years ago in Communication 1

Add a Send An E-mail button in History

When we check former messages sent to a parent, it would be nice to have a " Send a new e-mail" right there, so we don't have to go back to another section.
Anne-Lorraine Bahi over 1 year ago in Communication 0

Automated emailer to student after the class was conducted for their feedback.

It would be great if we can customise an automated emailer to the class after it has happened. We could ask for their feedback and have it linked to a Google Review page etc.
Jamie Yao almost 4 years ago in Communication 0

Ability to include trial and makeup students in emails/texts sent to classes.

On some occasions, we have to cancel all classes due to weather, or certain classes due to instructor emergency. When emailing a class or classes using the robomailer or texter we are asked whether or not to include non-recital students, teachers,...
Lindsay Pekny over 1 year ago in Communication 0

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Instant push notifications for notes

Studio announcements are currently sent out in batches which means you can't send an urgent piece of information out via this method effectively. Something more aligned with how BAND functions would make DSP more competitive in terms of communicat...
Rebecca Koroneos over 1 year ago in Communication 0

View a list of who has opted in to emails

Not sure if I am missing this setting somewhere but I cannot see which parents have already opted in to emails and who is still pending/opted out. I still have to use regular email currently to make sure everyone is getting my emails.
Stephanie Henshaw over 1 year ago in Communication 0

Email Batches

Google has started limiting free accounts to 500 emails a day. This makes it difficult and more time consuming to send an email to your entire email list. Allow emails to be broken up to send in batches.
Brady Ceppaluni over 1 year ago in Communication 0

Make Up Class- Notification to Teacher

When make up classes are scheduled you can elect for any email to be sent to the parents to confirm and it would be great to have an option to include the teacher as they need to know first and foremost as they do their lesson plans. Teachers need...
Amy Habel over 2 years ago in Communication 0

Customer Service personal rep

I have enjoyed everyone I've spoken with in the DSP customer service department. That said, it has been EXTREMELY helpful when I've gotten to speak with the same person more than once. It would be amazing if studios could have a personal represent...
Geri Weinbaum over 1 year ago in Communication 0