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Communication

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Automated emailer to student after the class was conducted for their feedback.

It would be great if we can customise an automated emailer to the class after it has happened. We could ask for their feedback and have it linked to a Google Review page etc.
Jamie Yao almost 4 years ago in Communication 0

Make Up Class- Notification to Teacher

When make up classes are scheduled you can elect for any email to be sent to the parents to confirm and it would be great to have an option to include the teacher as they need to know first and foremost as they do their lesson plans. Teachers need...
Amy Habel over 2 years ago in Communication 0

Need to be able to search chats

Would love to be able to search in the chat when I can't remember who said what....
Megan Gordon over 2 years ago in Communication 0

Message Alert for Two Way Text

It's really important to respond to leads quickly. A pop-up or bell notification is SO needed!
Lisa Gaunt over 1 year ago in Communication / Leads and Prospects 1

Studio Announcements & Parent Notes

It would be nice if studio owners could pick what time the email notification is sent out when a note is put on a student/parent account & shared with the parent and when a studio announcement is added. Many of my emails are missed because the...
Jeni Tjelle over 2 years ago in Communication 0

Need to be able to Download Statements

I would love to be able to download statements to my computer, then send them as attachments. There are situations where I need to send it someone who is not listed as a parent on the students account
Melissa Williams over 1 year ago in Communication 1

Add ability to automate emails after students take their first class - not just register or trial.

Automation, Onboarding, Customer Service
Stephanie Masullo over 1 year ago in Communication 0

Mass Delete Notes

When we add notes to a group of students or parents at the same time, it would be great to also be able to delete these notes all at the same time. If something changes for the note or a mistake is made, we have to then go in and delete each note ...
BreAnna Liberto over 2 years ago in Communication 0

Student info

On the main student page is it possible to add trials to make it obvious what has been attended or due to attend. Could you possibly make it more obvious to parents when they register to click on the schedual a free trial maybe a different column
Guest almost 3 years ago in Communication 0

Notification to parents when their child is added to a new class

We currently have to email the parents every time something changes for them on the schedule. It's very time consuming and open to error
Jess Mitchell Admin over 1 year ago in Communication 0