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Communication

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Ability to email classes from multiple seasons at one time

I would love to be able to email ALL classes on a specific day at one time, regardless of what season they are in. That way if we have a regular class and an adult class (in separate seasons because they are different pricing) on the same day and ...
Suzy Goodin (staff) almost 4 years ago in Communication 0

Mass Delete Notes

When we add notes to a group of students or parents at the same time, it would be great to also be able to delete these notes all at the same time. If something changes for the note or a mistake is made, we have to then go in and delete each note ...
BreAnna Liberto almost 3 years ago in Communication 0

Have codes that can be used to automatically customize mass emails, for example: [parent_first_name] or [student_first_name].

This already exists in "Personal Assistant", it would be great to have that option in the Email setting to save time and make every email to parents more personalized.
Stephanie Delaurier about 1 year ago in Communication 0

Parent Name in Robomailer

When I'm sendind an email to one student, it would be nice if the parent name were also on the top of the email. I usually find emails by student name, click on the email link in their account to get to the window to write the message. Then I'd li...
Carolyn Marinari about 4 years ago in Communication 0

send each student their class schedule

Sometimes our students get confused about which classes they are in and what time/day the classes are on, especially when we make changes to the schedule. It would be very helpful to be able to send out each students personal schedule to them all ...
Pop-Up Movement about 2 years ago in Communication 0

Multiple Email Addresses

I'd like waitlist emails and parent emails to go to a "front desk" email address and all the other DSP emails can go to the main/owner email address. Currently the owner has to forward so many emails which is simply inefficient.
Belinda Lenhard about 3 years ago in Communication 0

Targeted groups for Robo Push & Other communications

We need to be able to send notifications to a specific "group" of targeted people from our DSP dashboard that will connect to a push notification in our app.
Guest about 4 years ago in Communication 0

Email log to see what was sent and what they responded

I use team snap as a separate communication device. I did this before joining you. Ummm I went to the help center to find out how to read my sent emails and it gave me nothing. Could you possibly add a communication option that lets you go back an...
Anna Patterson about 4 years ago in Communication 0

Group emails

I would love a place were we could add staff to Group emails.
Kimberlee Benson about 4 years ago in Communication 0

Add DAY to First Class Reminder

Please add DAY to the First Class reminder email. It currently lists location name and time but not the day of the week. I'm trying to use the reminder to be helpful but it creates more questions from parents asking about the day.
Jen Marchal about 1 year ago in Communication 0