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Communication

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Able to identify who "likes" a chat

When a chat is sent to a group it appears that people can respond with a "thumbs up" or other icon. The sender then sees the emoji with a little number representing how many people have responded same but you can't see who responded.
Susan Racette almost 3 years ago in Communication 0 Will not implement

Auto-dialer to allow communication to parents and teachers through call facility or studio chat

Since there is already studio chat and it allows communication both to parents and teachers, might as well have facility for calling to centralize communications to families and teachers in 1 platform.
Carla Yglopaz about 1 year ago in Communication 2 Will not implement

Add Contact to WhatsApp or iPhone

Hi! Our studio uses WhatsApp to communicate with our classes. We find it easy to send videos and keep our students and their parents engaged through the app. Is there a way we can add contacts directly from our student portal directly into our cel...
AATMA Performing Arts over 3 years ago in Communication 1 Will not implement

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Create Specific Lists to email and text

It would be great to have the ability to divide students into different groups; ie, yet to enrol, Under 5 pre-school program seperate to the mainstream PrimaryHighSchool Classes, Holiday Vacation program students, Musical Theatre and Drama student...
Taylor Murr over 1 year ago in Communication 1 Will not implement

who actually opens an email?

(or doesn't open).
Guest about 3 years ago in Communication 0 Will not implement

More Live Chat Reps

Hi, Live chat is great, but takes way too long need more representatives easiest way to solve most issues but the wait is brutal
Patrick Campbell about 2 years ago in Communication 0 Will not implement

Receive and track - Robo text responses

So when we can market track and respond to our clients also so they know it is safe to open/click links and not spam or malware...
Tabetha Vagliviello over 3 years ago in Communication 1 Will not implement