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Communication

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Font size in email template

The new font size selector in Robo Mailer is great, however it doesn’t appear when creating an email template. Please add that function to the template area as as well. Thank you
Rebecca Morley over 3 years ago in Communication 0

Copy & Paste Email Addresses

It would make things easier in certain situations if we could copy & paste emails addresses into the “to” option when sending emails. Rather than having to search, find, and click on individuals in the student/parent sections.
Stephanie Masullo almost 2 years ago in Communication 0

Add merge fields for email customization

Please add merge fields to emails can be customized with the parents and/or student's name. Example: "Hi [Parent First Name], We can't wait to see [Student First Name] in class"
Sara Carbo over 1 year ago in Communication 0

Import photos directly into email instead of the cloud.

Import photos directly into email instead of the cloud. Having to first import to the cloud is a time-consuming unnecessary step in emailing our families.
Admin over 2 years ago in Communication 0

Create the option to turn off ability for parents to respond to a group Studio Chat

If the parents cannot respond in the "group" chat, people's phones wouldn't ding every time someone responds. We want them to KEEP the push notifications on. Also, parents would not be able to throw a different subject into the chat and open up co...
Kim Scruggs over 2 years ago in Communication 1

Send text messages to parents that aren't enrolled

There are often times when text messages need to be sent to parents who have not yet enrolled and created a portal. For example students who have entered workshops or who are trialling classes.
Katja Davis-Raiss about 2 years ago in Communication / Parents / Personal Assistant 2

Personalized Email

would be great to have emails that go from Robo-Mailer be auto personalized like hello [name of parent]:
Pearls Dance Academy over 3 years ago in Communication 2 Will not implement

As long as recurring lessons occur weekly, please allow us to disable the cancellation email temporarily.

Now, if we book a recurring private lesson for our season, but we only offer bi-weekly lessons, they will receive approximately 20 or so emails cancelling their off weeks. And this is confusing some parents. So either allowing biweekly recurring a...
Kristin Weidel 10 months ago in Communication 0

Enable Robo Mailer to email all people who have attended a SEASON or multiple classes rather than just a specific class

This would enable far better target marketing which is time consuming at best - simply painful when you have a vast spectrum of classes. It will mean the clients do not receive emails that aren't pertinent to them and they will be far more likely ...
Guest over 2 years ago in Communication 0 Already exists

Ability to resend opt-in email to those who have not opted-in yet

It would be useful to have a resend option for the opt-in email to receive emails from dsp. Alot of ppl have a hard time finding emails so a resend can help mk it easy to find.
Liz Bocci over 1 year ago in Communication 0