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Communication

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Allow default pre-characters for texts that don't count in character count

The 160-character texts are archaic but it doesn't look like it's going to budge. Also, sending out from random text numbers that are not identifiable as from the studio makes customers less likely to read the texts. This means we have to use valu...
Amanda Cobb over 3 years ago in Communication 0

Send the trial confirmation email in registration settings when the trial is scheduled by the office, not just the client

In online registration settings, under trials- there is a confirmation email that can be set up to go out when a client self schedules a trial. The email includes the classes, times etc. We have run a test with a dummy student, and it does not app...
Stephanie Annandale over 1 year ago in Communication 0

One summary email each day rather than ALL THE EMAILS...

I get A LOT of email from DSP everyday. It would be nice to get a summary email with all the Late Fee, New Parent, Class Drop, Payment Received, Payout, etc.
Jayme Shimooka over 1 year ago in Communication 0

Email Leads and Prospects

Be able to bulk select and email leads and prospects (active and inactive) with a special or simliar to keep in contact (like in active/inactive students)....
Tabetha Vagliviello over 3 years ago in Communication 1

Save subject line in email templates

It would be nice to also save the subject line in the email templates as well.
Guest about 2 years ago in Communication 0

Have the option to add checked students names to emails, so parents of siblings don't get confused about who the information pertains to.

When sending a bulk email to selected students it would be nice to have the option to have the students name automatically added to the email so parents of siblings don't get confused about what child the email is for. Example: When sending an ema...
Aimee Wilson over 3 years ago in Communication 0

Optimize Email

The lack of customizability in creating emails almost makes me hate DSP. :( I do not want to have to ue constant contact ONLY because I need to create professional looking email templates. Please, please improve the email layouts, pictures, templa...
Kelly White about 3 years ago in Communication 0

a field to enter parent or student names automatically when sending emails

Please, please could emails have teh ability to insert parent or student names,. It is so impersonal to just say "Dear Parent" . almost every other dance studio CRM has this function. Why not this one?
Linda Mckay over 3 years ago in Communication 0

Display date and weekday on trial confirmation email

Love the automated trial class confirmation email, but it does not state what date and day the trial class is on. Student name, class name and time are there, but no date. Parents are missing trial classes due to insufficient details on the confir...
Miia Savage over 3 years ago in Communication 0

Be able to see if a parent opened email sent to them

This feature would be helpful to know if a parent has in fact received the email sent to them and viewed it
Allison Smith over 3 years ago in Communication 1