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Speed of playing uploaded videos on DSP

When trying to play back video file & keeps buffering. If trying to download file, 75Meg video file, takes over 30 minutes to download to local computer. Uploading file is fine.
Jade Cremer over 3 years ago in Parent Portal 1 Will not implement

Please Check Profile Information

Hi there! I liked the "check your profile information" to make sure everything is updated. Is this something you can roll out for parents and families? Not just studios?
YACB OFFICE almost 4 years ago in Parent Portal 0

Parents can input child's sizes via the parent portal

It would be really helpful to collect this information for more automation
Claire Lloyd almost 4 years ago in Parent Portal 0 Already exists

Certificate uploads

Can I request that DSP look into a way that parents can upload certificates /files to their profile please? It is one that going forward we are going to need for covid times, that becomes a part of our future daily studio life. Without this featur...
Rita Eicens almost 4 years ago in Parent Portal 1 Will not implement

Forced Transaction Code in Parent Portal When Paying

So we need an option to force parents to choose one of our transaction codes when they go to pay for something. Currently, we have to look at every child in the system, review transactions for things they pay for in advance, which happens a lot, a...
Guest almost 4 years ago in Parent Portal 0