Ideas Portal
Report to Include DSP Processing Fees on Payments
We need to be able to generate a report to show Payments by All Codes and Types with the associated processing fee for each transaction? We need this information when inputting data in QuickBooks, and right now we are having to manually download the transactions and calculate the processing fee for each record.
So there would be two additional columns in the Payments by All Codes & Types report:
Processing Fee
Amount Remaining (Amount - Fee)
This is very similar to what I have been complaining about for 2 years. My recent complaint to the help desk was suggested to post here.
Our CPA expects us to post our deposits by Category. I have never thought that was asking too much, but it takes hours to reconcile your Payment reports with the deposits.
A year ago or so on the MERCHANT SERVICES "TRANSFERS" (deposits) you have added the ability to select individual deposits and download an Excel spreadsheet. That was a GREAT step in the right direction.
So this was my suggestion to the help desk MORE THAN A YEAR AGO
NOW all you need to do is add columns for the separate handling upcharge and each original transaction categoryto the download!
It is still ridiculous how much time I spend each month trying to pull out that information when it is in your system and could be easily provided.
Dennis Bowers
Bookkeeper
Ovation Studios, Carthage, Mo