What specific challenge or problem does this idea solve? |
Parents drop classes in the portal and do not receive any confirmation that it went through. |
How should this work? |
Just send an auto-email to the parent when the drop in goes through that confirms what class they dropped and the effective date. |
Who will benefit (Admins, Staff, Students)? |
Admin because they get calls and emails wondering if the dropped class request went through. |
How will this change impact your daily tasks or overall experience? |
It will create a record of the class drop that gives the parent clarity. The system already has an auto email go to the studio. Just add one that also goes to the parent's email on file. |