What specific challenge or problem does this idea solve? |
Excessive account checking and late fees misassigned. |
How should this work? |
When parent pays in their portal, not just "overdue" or "total" as an option but a list of all charges to select. |
Who will benefit (Admins, Staff, Students)? |
Parents confusion and Staff time. |
How will this change impact your daily tasks or overall experience? |
Excessive communication with families for accounts and misunderstandings. Especially in summer when parents pay by the week and have up to 10 separate charges with 10 separate due dates. |