When a customer creates an account I get an email notification with their name, their email, the students name and age. It would be helpful to add the contact phone number and also maybe make the student and parent a hyper link to their account, similar to how the email is a link to create an new email.
What specific challenge or problem does this idea solve? |
so I don't have to go out of email and into the app to look up the customer information to contact them. Saves a lot of time. |
How should this work? |
quick link to account where the info can be seen but even better if the phone is there to call or text them right away. |
Who will benefit (Admins, Staff, Students)? |
Everyone, admin and staff have quick access and student gets quick response time. |
How will this change impact your daily tasks or overall experience? |
It will def help me to follow up on leads more efficiently to help gain a new customer! |