What specific challenge or problem does this idea solve? |
Having only Charge and Paid is confusing when you give a credit or reversal/refund. It shows up as a charge and payment but that's not what they are at all |
How should this work? |
adding a refund/reversal/credit column to the history would help for it to make sense |
Who will benefit (Admins, Staff, Students)? |
Everyone, especially the parents who are confused why they are being charged when they were supposed to get a refund. |
How will this change impact your daily tasks or overall experience? |
it will eliminate confusion |