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Ideas Portal
For Studio Pro
Categories Tickets and Events
Created by Beckie Harris-Wear
Created on May 13, 2026

ABILITY TO UNSCAN OR LOCK A TICKET


What specific challenge or problem does this idea solve?

Parents accidently scan their tickets before the event rendering them unscanable at the event.

How should this work?

Either lock the QR code until the event date or allow admin to "unscan" tickets prior to the event

Who will benefit (Admins, Staff, Students)?

Admins, parents and guests at recital

How will this change impact your daily tasks or overall experience?

Reduce queries and negative impacts to parents and staff at events