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For Studio Pro
Categories Parent Portal
Created by Tiffany Rocz
Created on May 11, 2026

Remove the "Surcharge Fees do not apply to Debit Cards" wording from payment screen


What specific challenge or problem does this idea solve?

As studio owners, we’re already absorbing a significant amount of operational cost, so the recent changes to surcharging ultimately reduce our revenue. While I completely understand the legal requirements behind the change, displaying it so prominently isn’t necessarily the most beneficial approach from a business perspective. At the end of the day, I’d prefer to encourage customers to continue using the payment methods they already use comfortably and consistently.

How should this work?

Remove the verbiage about debit cards

Who will benefit (Admins, Staff, Students)?

Studio Owners/your customers

How will this change impact your daily tasks or overall experience?

none

  • Angela Wieland
    Jun 9, 2026

    Bumping this! Definitely needs to be taken care of ASAP

  • Ashleigh Castilone
    May 12, 2026

    This is really a shame! Please remove this verbiage. We are being compliant on our end making sure that we let our families know of the 3% surcharge added to credit card transactions.

  • Lynn Raley
    May 12, 2026

    Please remove this! Studio owners are incurring significant expenses due to the new requirement. Publicizing there are no fees and not allowing the studio to make the change in the settings is the opposite of beneficial during this transition. Also - please allow for studio owners to turn off the ability to pay with debit cards as well. Thanks so much for your consideration.