All email, chats, and sms in Communications Activity

What specific challenge or problem does this idea solve?

Being able to see if all and any communications are or aren't being received.

How should this work?

Being able to see all communications being sent and seeing chats, emails and sms all under communication activity.

Who will benefit (Admins, Staff, Students)?

Admin

How will this change impact your daily tasks or overall experience?

Making the admins job easier.