Trial-to-Enrolment Automated Parent Response System

What specific challenge or problem does this idea solve?

One feature that would make a huge difference for studio owners is a streamlined way to manage trial conversions at the end of a student’s trial period.

Currently, when a trial ends, staff often have to:

• Call parents individually (often with no answer)

• Catch them in person at class

• Send separate manual emails to ask if they’d like to continue

• Then separately chase payment setup and auto-pay registration

This creates unnecessary admin and delays filling places efficiently.

A much simpler system would be:

Proposed Feature:

At the end of a trial, allow staff to trigger an automated “Trial Completion Response Email” directly from the teacher register or attendance screen.

The email would allow parents to:

1. Accept their child’s place in the class

2. Decline their child’s place if they do not wish to continue

If they click Accept, the system could automatically:

• Confirm enrolment into the class

• Prompt them to set up auto-pay before finalising their place

• Activate ongoing billing seamlessly

If they click Decline, the system could:

• Mark the trial as not continuing

• Release the reserved class space automatically

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How should this work?

You could add the option to switch on trial-enrolment conversion in the season settings.

Who will benefit (Admins, Staff, Students)?

Teachers, Admin Staff & Parents

How will this change impact your daily tasks or overall experience?

Benefits:

• Saves studio owners hours of manual follow-up

• Speeds up trial-to-enrolment conversion

• Reduces missed responses and unpaid enrolments

• Makes the process easier and more professional for parents

This would merge several admin tasks into one simple, automated workflow and make trial management far more efficient for studios of all sizes