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Ideas Portal
For Studio Pro
Categories Registration
Created by Rebekah Keen
Created on Feb 24, 2025

Automatically Send Parent Portal Login when created in Registration Manager


What specific challenge or problem does this idea solve?

Admin staff don't need to also remember to search for the family on the main database to send the parent their password on a newly created account

How should this work?

Should be a tickbox on the checkout/payment screen to say "Email Parent their login details?" This also means that any pre-existing parents who don't know their details, can recieve their details on the spot as well

Who will benefit (Admins, Staff, Students)?

Admins - less double handling of a singular task / parent

Parents - less issue with accessing their portal as they recieve the information straight away

How will this change impact your daily tasks or overall experience?

This will greatly reduce the manual administration by our team and increase parent satisfaction of being able to access their portal immediately.