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Ideas Portal
For Studio Pro
Status Already exists
Categories Parent Portal
Created by Christine Paquette
Created on Jan 11, 2025

One statement in the parent portal for the family


What specific challenge or problem does this idea solve?

Parents are frustrated that they cannot see one statement in their portal for all their dancers.

How should this work?

When the parent choose "Statement" in the drop down, there needs to be an option to see the family all together & the individual dancers.

Who will benefit (Admins, Staff, Students)?

Everyone, especially the parents as we have had this request 10 x +

How will this change impact your daily tasks or overall experience?

less requests for parents, less time spent by admin support (no ROI on this activity - only a cost to the studio owner who pays for admin support), greater clarity for everyone

  • Admin
    Diana Shepherd
    Reply
    |
    Jan 13, 2025

    Parents can use the Statements drop down in the portal to see individual statements and the Payment History option to see the family all together in terms of payments. Please contact DSP Support for more help with this!