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Ideas Portal
For Studio Pro
Status Done!
Categories Parent Portal
Created by Rebecca Morley
Created on Sep 11, 2021

Address Updates to include students (not just account)

When a parent updates their “account” address in their Parent Portal, they need the option to “update student address also” automatically as it does for us in the main system. Parents think when they change their address or phone that it will also update their child, which is doesn’t. We’ve been caught out a few times when printing student labels for mailouts - parent has updated their details but not each of their children. Thank you

  • Kathy Ramirez
    Reply
    |
    Nov 15, 2021

    yes, this is a must! How can records be accurate without this? Parents have no way to know that they must change the address under each child as well as their own name!