Parent Ticket Access in Portal

Original Title: Give parent the ability to access their tickets after they purchase them on the parent portal

After someone purchases tickets, it would be really nice if they could access those tickets online instead of just from the email. It would also be nice if I could see the email sent for the tickets in the history section of the portal.

Online Ticket Access and Email History

What's the challenge?

• Customers can only access their tickets through email

• Ticket purchase emails are not visible in the portal's history section

How should it work?

• Customers should be able to access their purchased tickets online

• Ticket purchase emails should be visible in the portal's history section

Who benefits?

• Customers who purchase tickets

• Customer support team

What's the impact?

• Improved customer experience and convenience

• Easier ticket management for customers

• Enhanced customer support capabilities

• Increased customer satisfaction and loyalty