Majority of the payments that the parents make do not get allocated according to the charge on their account resulting in multiple overdue items. I have parents contacting me asking why their account is overdue when in fact their balance is showing zero, so I do have to manully go through each overdue item through the report under the Billing caterogory, click the student name and mark the overdue item paid. This is time-consuming process.
From the overdue report I can see if the account balance is zero, so my request is that there is an option to select multiple accounts and mark them as paid.